Job Description
- Contact customers by phone to remind them of overdue payments and to understand their needs.
- Provide customers with sufficient information to make proper payment to the Bank.
- Review customers' profile and introduce the most effective collection actions.
- Negotiate payment schedule that will ensure maximum profitability and minimum risk exposure to the Bank.
- Follow up with customers with overdue payments via various communication mechanisms.
- Provide administrative work related to collection such as updating delinquent account history, updating change of customers' data, accepting payment instruction, adjustment to payment apportionment, reversing incorrect charges, sending duplicate statements/letters, collation of MIS data etc.

Experience: 1 to 6 years
Salary - 1,50,000 - 2,25,000
Industry: Banking, Financial Services, Broking
Functional Area: Banking, Insurance

Company Profile
DCB BANK is an emerging private sector bank in the country with 80 year old history. The bank has a network of over 82 branches and 4 extension counters across India. It also has 200 plus ATMs, 18,000 shared ATM network and a customer base of around 6 lakhs.

Contact Details
Executive Name: Himanshu Suri
Email Address: himanshu.suri@dcbbank.com
Telephone: 011-66136306
Reference Id: Collection Executive - Delhi

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